| Programming the softkeys on the phone is
relatively easy as some of our users wanted a different layout
to the standard default that the phone displays. The problem
was 'Group Pickup' was behind the 'More' key, meaning the poor
users had to press the 'More' key before they could press the
'Group Pickup'
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Standard Soft key layout (Default) for phones
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| So I had to re-program the softkey menu
for these users, and this is achieved through a 'Template', this
template is then applied to the phones you wish to change.
Open a link to your Cisco via your favourite Communications
method (mine is TelNet)
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| Description of each command |
Type these commands (WARNING -
Case sensitive command) |
| Enter the command to tell the system we are going to
configure it, the 't' represents 'Terminal' |
config t |
| Create a Template giving it a number (in this case 20) |
ephone-template 20 |
| Now we need to create a 'softkey' menu that will be
displayed when the phone is in IDLE mode i.e. just sitting there
untouched The items available to us are:
Cfwdall = Call Forward All
ConfList = List all participants in conference
Dnd = Do not Disturb
Gpickup = Group Call Pick Up
Hlog = Hlog (used to login/out of hunt groups)
Join = Join established call to conference
Login = Login
Newcall = New call (if your are already in one)
Pickup = Call Pick Up
Redial = Redial last number
RmLstC = Remove last conference participant
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softkeys idle Redial Gpickup
Cfwdall Dnd Join ConfList |
| Exit from the phone template |
exit |
| Above is the layout we wanted to use,
note that there is no 'more' softkey defined this is done
automatically so remember that the first 3 definitions will show
before the 'more' key and so on, i.e. in groups of three.
Of course you could change the Alerting, Connected, Hold,
Ringing, Seized softkeys positions as well in the same ephone-template
Now you need to tie this template to the phones that need it,
find the 'Phone Sequence number' of the phones you wish to
change via the CCME or your preferred method, and commit the
changes
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| We are changing 'ephone' 15 |
ephone 15 |
| Add the template using the number we assigned to it |
ephone-template 20 |
| The phone has to be restarted for the changes to take effect |
reset |
| Exit from the ephone and repeat for other phones |
exit |
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 After changes have been made, your user is set up not to
give you earache until the next thing! |
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